Global Product Reviewers

We are one of the biggest companies from the world that is created to test and review the products from the market. We work with over 100 companies that allow us to test products from all around the world.

image

Apply as a reviewer.

You can apply as a product reviewer using the form bellow, please note that you are not selected as a product reviewer just by applying, we will contact you for more details.



How customers perceive reviews and what impact they have on an online store

When customers want to buy a product and read reviews posted by other people, they are guided by 2 things: their quantity and quality. The number of reviews posted, namely how many people bought that product, denotes the product's popularity; The rating given to the product by the customers designates the quality of the product. 63% of customers are more likely to make a purchase from an online store that has reviews published by other customers.

Thus, besides the price, brand or other details related to the product, the opinion of the other customers becomes a factor that influences the decision to buy that product. According to the "place" where customers express their opinion through reviews, they can be classified into 2 broad categories: on-site and off-site. On-site reviews On-site reviews are those posted through the online store, within the product page. They come with a number of advantages, such as:

Increase conversion rate and sales The number of reviews published by customers substantially helps increase the conversion rate. According to statistics published by Reevoo, 50 or more product reviews or opinions can mean a 4.6% increase in the conversion rate.

Thus, the reviews published by customers produce an average increase of 18% of sales: Conversion increase by 11%; Average order increase by 2%; Increasing the rate of return to the site of visitors by 5%. Products that contain reviews published by customers have a 12.5% ​​higher conversion rate than non-review products.

image

User Ratings Are A Confirmation
Of Our Quality

According to a case study, 91% of people read reviews regularly or occasionally (feedback, opinions, reviews, testimonials, opinions), and 84% of clients trust them as much as in a personal recommendation. from a friend or relative.


Many of the online retailers in Europe, especially small businesses or those at the beginning of the road, seem to ignore one of the most important aspects of online sales: customer reviews of products and services offered by the store.


For this reason, we will try to analyze every aspect of the reviews posted by the clients: how they perceive them, what motivates them to write them, how we make them return to the site and post them and how we deal with the negative ones.

image

Negative customer reviews are an opportunity and not a problem

The retention that online store owners have of customer reviews and opinions about the store is supported by the fact that people tend to express more dissatisfaction and less satisfaction.

However, if the situation in which a customer publishes a negative review is handled carefully, this can turn into an opportunity, because people will react much better after a problem is solved.

Solving a problem for a client can put you in a better light in the future. You will be able to become a topic of discussion between those close to the person concerned and, in addition, you will demonstrate transparency and involvement, as mentioned above.

You can find out more about how to manage customer reviews or negative feedback on the Trusted blog.

image